Scheduled Maintenance – Accounts Service

Scheduled Maintenance Report for Platform.sh

Completed

The scheduled maintenance has been completed.
Posted May 31, 2025 - 05:53 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted May 31, 2025 - 05:52 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2025 - 04:00 UTC

Scheduled

We will be performing scheduled database maintenance on the Accounts service to improve system performance and reliability.

During this time, certain account-related functionalities may be temporarily unavailable, including project creation, ticket submission, user management, provisioning, billing, updating billing addresses, payment methods, SSH keys, and profile pictures.

All customer environments will remain available, and the project Console will continue to function normally throughout the maintenance window.

If you have any questions or concerns, please don't hesitate to reach out via our discord channel by logging into https://discord.gg/PkMc2pVCDV.
Posted May 29, 2025 - 10:34 UTC
This scheduled maintenance affected: Accounts (User accounting, Provisioning, Billing).