Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 2) (ovh-fr-2.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in USA (East) (us.platform.sh) Aug 2, 02:00-03:00 UTC
Platform.sh has scheduled a maintenance window in USA (East) (us.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 29, 16:07 UTC
Past Incidents
Jul 30, 2021
Routine Maintenance in North America
Completed - The scheduled maintenance has been completed.
Jul 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 05:00 UTC
Scheduled - We will be performing a routine maintenance in North America (NA) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 29, 15:20 UTC
Maintenance in fr-3.psh
Completed - The scheduled maintenance has been completed.
Jul 30, 00:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:08 UTC
Scheduled - We will be performing maintenance in the fr-3 region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 30, 00:05 UTC
Jul 29, 2021
Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 29, 16:56 UTC
Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 29, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 19:01 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 28, 20:13 UTC
Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 28, 20:11 UTC
Jul 28, 2021

No incidents reported.

Jul 27, 2021
Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 27, 09:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh)region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 26, 16:02 UTC
Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 27, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 08:01 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 26, 15:59 UTC
Jul 26, 2021
Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 26, 15:49 UTC
Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 26, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 26, 15:47 UTC
Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 26, 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 26, 15:46 UTC
Routine Maintenance in APAC
Completed - The scheduled maintenance has been completed.
Jul 26, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 15:00 UTC
Scheduled - We will be performing a routine maintenance in Asia-Pacific (APAC) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 23, 20:31 UTC
Routine Maintenance in North America
Completed - The scheduled maintenance has been completed.
Jul 26, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:00 UTC
Scheduled - We will be performing a routine maintenance in North America (NA) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 23, 20:29 UTC
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:01 UTC
Scheduled - Platform.sh has scheduled a maintenance window in Europe (West) (eu.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 15, 20:15 UTC
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:02 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 16, 16:19 UTC
Maintenance in USA-4 (East 1) (us-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:01 UTC
Scheduled - We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 15, 00:22 UTC
Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:01 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 14, 23:28 UTC
Maintenance in Europe (France) (fr-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 16, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 UTC
Scheduled - We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 14, 23:24 UTC
Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 16, 08:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 08:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jul 15, 00:50 UTC
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