Platform.sh
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2023 - 07:00 UTC
Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2023 - 06:01 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh)
Operational
Australia East (au-2.platform.sh)
Operational
Canada (ca-1.platform.sh)
Operational
Europe (France) (fr-1.platform.sh)
Operational
Europe (France 3) (fr-3.platform.sh)
Operational
Europe (France 4) (fr-4.platform.sh)
Operational
Europe (Germany) (de-2.platform.sh)
Operational
Europe (West) (eu.platform.sh)
Operational
Europe (West 2) (eu-2.platform.sh)
Operational
Europe (West 4) (eu-4.platform.sh)
Operational
Europe (North 1) (eu-5.platform.sh)
Operational
United Kingdom (uk-1.platform.sh)
Operational
USA (East) (us.platform.sh)
Operational
USA-2 (East 2) (us-2.platform.sh)
Under Maintenance
USA-3 (West 2) (us-3.platform.sh)
Under Maintenance
USA-4 (East 1) (us-4.platform.sh)
Operational
Dedicated Enterprise
Operational
Accounts
Operational
Console
Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing a routine maintenance in the Europe (West) (eu.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 25, 2023 - 21:21 UTC
We will be performing a routine maintenance in the Europe (France) (fr-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 25, 2023 - 21:34 UTC
We will be performing a routine maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 25, 2023 - 21:38 UTC
We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 22, 2023 - 11:13 UTC
We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 26, 2023 - 20:57 UTC
We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 22, 2023 - 11:24 UTC
We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 26, 2023 - 20:58 UTC
We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 22, 2023 - 11:28 UTC
We will be performing a routine maintenance in the Australia East (au-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 25, 2023 - 21:09 UTC
Routine Maintenance in Europe (France 4) (fr-4.platform.sh) Sep 28, 2023 19:00 - Sep 29, 2023 00:00 UTC
We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh)
region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 22, 2023 - 11:29 UTC
We will be performing a routine maintenance in the Europe (West 2) (eu-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 25, 2023 - 22:03 UTC
We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 22, 2023 - 11:30 UTC
Routine Maintenance in Europe (France) (fr-1.platform.sh) Oct 2, 2023 19:00 - Oct 3, 2023 00:00 UTC
We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 27, 2023 - 10:08 UTC
We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 27, 2023 - 10:10 UTC
We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Posted on Sep 27, 2023 - 10:14 UTC
Past Incidents
Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 07:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:00 UTC
Scheduled - We will be performing a routine maintenance in the USA-4 (East 1) (us-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 25, 21:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 27, 06:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:01 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 22, 10:37 UTC
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 22:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 19:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (North 1) (eu-5.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 22, 12:55 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 05:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:02 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 22, 10:35 UTC
Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 17:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 12:00 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 22, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 22, 10:02 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Resolved - This incident has been resolved.
Sep 21, 18:02 UTC
Monitoring - We have restored services and are monitoring the results.
Sep 21, 14:54 UTC
Update - The emergency maintenance is ongoing. The Console (UI), and API will be unavailable in the meantime. Environment are expected to be running as normal.
Sep 21, 12:08 UTC
Identified - We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.
Sep 21, 10:56 UTC
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 20:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (North 1) (eu-5.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 18, 09:16 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 20:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:30 UTC
Scheduled - We will be performing a routine maintenance in the Europe (France 4) (fr-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 12, 11:10 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 20:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (North 1) (eu-5.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 12, 11:04 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 19:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 2) (eu-2.platform.sh)
region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 12, 11:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:02 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the EMEA Regions (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, and UK-1).

There is no expected impact other than environments that haven't been deployed in the last 14 days will be paused.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 11, 08:21 UTC
Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 16:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Australia East (au-2.platform.sh) region.

There is no expected impact other than environments that haven't been deployed in the last 14 days will be paused.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Sep 11, 08:16 UTC