Platform.sh Status

Platform.sh

Routine Maintenance in USA-2 (East 2) (us-2.platform.sh)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2023 - 07:00 UTC

Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2023 - 06:01 UTC

Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh)

Operational

Australia East (au-2.platform.sh)

Operational

Canada (ca-1.platform.sh)

Operational

Europe (France) (fr-1.platform.sh)

Operational

Europe (France 3) (fr-3.platform.sh)

Operational

Europe (France 4) (fr-4.platform.sh)

Operational

Europe (Germany) (de-2.platform.sh)

Operational

Europe (West) (eu.platform.sh)

Operational

Europe (West 2) (eu-2.platform.sh)

Operational

Europe (West 4) (eu-4.platform.sh)

Operational

Europe (North 1) (eu-5.platform.sh)

Operational

United Kingdom (uk-1.platform.sh)

Operational

USA (East) (us.platform.sh)

Operational

USA-2 (East 2) (us-2.platform.sh)

Under Maintenance

USA-3 (West 2) (us-3.platform.sh)

Under Maintenance

USA-4 (East 1) (us-4.platform.sh)

Operational

Dedicated Enterprise

Operational

Accounts

Operational

Console

Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Routine Maintenance in Europe (West) (eu.platform.sh) Sep 27, 2023 19:00-20:00 UTC

We will be performing a routine maintenance in the Europe (West) (eu.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 25, 2023 - 21:21 UTC

Routine Maintenance in Europe (France) (fr-1.platform.sh) Sep 27, 2023 20:30-21:30 UTC

We will be performing a routine maintenance in the Europe (France) (fr-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 25, 2023 - 21:34 UTC

Routine Maintenance in Europe (West 4) (eu-4.platform.sh) Sep 27, 2023 22:00-23:00 UTC

We will be performing a routine maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 25, 2023 - 21:38 UTC

Routine Maintenance in Europe (France 3) (fr-3.platform.sh) Sep 28, 2023 00:00-05:00 UTC

We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 22, 2023 - 11:13 UTC

Routine Maintenance in Canada (ca-1.platform.sh) Sep 28, 2023 05:00-08:00 UTC

We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 26, 2023 - 20:57 UTC

Routine Maintenance in USA-4 (East 1) (us-4.platform.sh) Sep 28, 2023 07:00-12:00 UTC

We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 22, 2023 - 11:24 UTC

Routine Maintenance in Australia (au.platform.sh) Sep 28, 2023 12:00-15:00 UTC

We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 26, 2023 - 20:58 UTC

Routine Maintenance in Australia East (au-2.platform.sh) Sep 28, 2023 12:00-18:00 UTC

We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 22, 2023 - 11:28 UTC

Routine Maintenance in Australia East (au-2.platform.sh) Sep 28, 2023 13:30-14:30 UTC

We will be performing a routine maintenance in the Australia East (au-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 25, 2023 - 21:09 UTC

Routine Maintenance in Europe (France 4) (fr-4.platform.sh) Sep 28, 2023 19:00 - Sep 29, 2023 00:00 UTC

We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh)
region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 22, 2023 - 11:29 UTC

Routine Maintenance in Europe (West 2) (eu-2.platform.sh) Sep 28, 2023 19:00-20:00 UTC

We will be performing a routine maintenance in the Europe (West 2) (eu-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 25, 2023 - 22:03 UTC

Routine Maintenance in Europe (North 1) (eu-5.platform.sh) Sep 29, 2023 00:00-05:00 UTC

We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 22, 2023 - 11:30 UTC

Routine Maintenance in Europe (France) (fr-1.platform.sh) Oct 2, 2023 19:00 - Oct 3, 2023 00:00 UTC

We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 27, 2023 - 10:08 UTC

Routine Maintenance in Europe (West 4) (eu-4.platform.sh) Oct 3, 2023 00:00-05:00 UTC

We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 27, 2023 - 10:10 UTC

Routine Maintenance in United Kingdom (uk-1.platform.sh) Oct 5, 2023 00:00-05:00 UTC

We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 27, 2023 - 10:14 UTC

Past Incidents

Sep 27, 2023

Routine Maintenance in USA-4 (East 1) (us-4.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 27, 07:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:00 UTC

Scheduled - We will be performing a routine maintenance in the USA-4 (East 1) (us-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 25, 21:30 UTC

Routine Maintenance in Europe (West 2) (eu-2.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 27, 06:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:01 UTC

Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 22, 10:37 UTC

Sep 26, 2023

Routine Maintenance in Europe (North 1) (eu-5.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 26, 22:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 19:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the Europe (North 1) (eu-5.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

  If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 22, 12:55 UTC

Routine Maintenance in Europe (Germany) (de-2.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 26, 05:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:02 UTC

Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 22, 10:35 UTC

Sep 25, 2023

Routine Maintenance in Australia (au.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 25, 17:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 12:00 UTC

Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 22, 10:04 UTC

Routine Maintenance in Canada (ca-1.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 25, 12:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:00 UTC

Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 22, 10:02 UTC

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

Emergency maintenance

Resolved - This incident has been resolved.
Sep 21, 18:02 UTC

Monitoring - We have restored services and are monitoring the results.
Sep 21, 14:54 UTC

Update - The emergency maintenance is ongoing. The Console (UI), and API will be unavailable in the meantime. Environment are expected to be running as normal.
Sep 21, 12:08 UTC

Identified - We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.
Sep 21, 10:56 UTC

Sep 20, 2023

Routine Maintenance in Europe (North 1) (eu-5.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 20, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 UTC

Sep 19, 2023

No incidents reported.

Sep 18, 2023

Routine Maintenance in Europe (France 4) (fr-4.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 18, 20:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:30 UTC

Scheduled - We will be performing a routine maintenance in the Europe (France 4) (fr-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 12, 11:10 UTC

Routine Maintenance in Europe (North 1) (eu-5.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 18, 20:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 UTC

Scheduled - We will be performing a routine maintenance in the Europe (North 1) (eu-5.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 12, 11:04 UTC

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Routine Maintenance in Europe (West 2) (eu-2.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 14, 19:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 2) (eu-2.platform.sh)
region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

  If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 12, 11:36 UTC

Routine Maintenance in EMEA Regions (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, and UK-1)

Completed - The scheduled maintenance has been completed.
Sep 14, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:02 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the EMEA Regions (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, and UK-1).

There is no expected impact other than environments that haven't been deployed in the last 14 days will be paused.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 11, 08:21 UTC

Sep 13, 2023

Routine Maintenance in Australia East (au-2.platform.sh)

Completed - The scheduled maintenance has been completed.
Sep 13, 16:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the Australia East (au-2.platform.sh) region.

There is no expected impact other than environments that haven't been deployed in the last 14 days will be paused.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 11, 08:16 UTC