In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2025 - 20:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the eu.platform.sh region.
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely, Platform.sh Support Team
Apr 29, 202520:00-21:00 UTC
Scheduled -
Platform.sh has scheduled a maintenance window in the eu-2.platform.sh region.
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely, Platform.sh Support Team
Apr 22, 2025 - 12:52 UTC
Platform.sh has scheduled a maintenance window in the eu-4.platform.sh region.
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely, Platform.sh Support Team Posted on
Apr 22, 2025 - 12:53 UTC
Past Incidents
Apr 29, 2025
Unresolved incident: Routine Maintenance in eu.platform.sh.
Completed -
The scheduled maintenance has been completed.
Apr 28, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 UTC
Scheduled -
We will be performing a routine maintenance in the ch-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 23, 07:26 UTC
Completed -
The scheduled maintenance has been completed.
Apr 24, 08:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:00 UTC
Scheduled -
We will be performing a routine maintenance in the us-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:55 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 18:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 UTC
Scheduled -
We will be performing a routine maintenance in the au.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:45 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 10:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 UTC
Scheduled -
We will be performing a routine maintenance in the ca-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 09:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:00 UTC
Scheduled -
We will be performing a routine maintenance in the us.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:53 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 08:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled -
We will be performing a routine maintenance in the us-2.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:53 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 04:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:00 UTC
Scheduled -
We will be performing a routine maintenance in the fr-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 13:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 02:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 UTC
Scheduled -
We will be performing a routine maintenance in the de-2.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:59 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 01:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 UTC
Scheduled -
We will be performing a routine maintenance in the ch-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely, Platform.sh Support Team
Apr 22, 12:59 UTC
Resolved -
This incident has been resolved.
Apr 17, 04:13 UTC
Monitoring -
Our team has successfully restored the availability of those affected environments following the recovery report from the upstream provider.
All FR-3 environments should now be accessible.
Apr 17, 03:38 UTC
Update -
Our upstream provider has confirmed that a network equipment issue is impacting their scheduled maintenance.
Apr 17, 02:27 UTC
Identified -
Our upstream provider is reporting unspecified problems with their infrastructure.
Our team will be keeping a close eye on the updates from our upstream provider and will take corrective actions as soon as possible.
Apr 17, 02:10 UTC
Investigating -
We have detected an issue affecting service on the FR-3 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unavailable. We will update you as soon as we have further information.
Apr 17, 01:49 UTC