Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine Maintenance in Canada (ca-1.platform.sh) Jul 29, 2024 04:00-10:00 UTC
We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 24, 2024 - 14:31 UTC
Routine Maintenance in Australia (au.platform.sh) Jul 29, 2024 13:00-19:00 UTC
We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 24, 2024 - 14:33 UTC
Routine Maintenance in USA (East) (us.platform.sh) Aug 1, 2024 04:00-10:00 UTC
We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 24, 2024 - 14:34 UTC
Routine Maintenance in Australia East (au-2.platform.sh) Aug 1, 2024 13:00-19:00 UTC
We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 24, 2024 - 14:35 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Partial Outage on CA-1 region
Postmortem - Read details
Jul 24, 16:52 UTC
Resolved - This incident has been resolved.
Jul 24, 16:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 16:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 24, 15:57 UTC
Update - We are continuing to investigate this issue.
Jul 24, 15:27 UTC
Investigating - We are investigating an issue that has resulted in outages for some sites hosted on the CA-1 region.

Our Operations team has been notified and is currently working to restore service.

We will update you as soon as we have further information.
Jul 24, 14:56 UTC
Jul 23, 2024
Routine Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 23, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (West) (eu.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 18, 06:49 UTC
Routine Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 23, 00:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (France 4) (fr-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 18, 06:44 UTC
Routine Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 23, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:01 UTC
Scheduled - We will be performing a routine maintenance in the Europe (North 1) (eu-5.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 18, 06:51 UTC
Jul 22, 2024
Routine Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jul 22, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the United Kingdom (uk-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 18, 06:33 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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