Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 2) (ovh-fr-2.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing a routine maintenance in Europe, the Middle East and Africa (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, FR-4, and UK-1) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jan 13, 20:45 UTC
We will be performing maintenance in the Australia (au.platform.sh)
region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:51 UTC
We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:53 UTC
Platform.sh has scheduled a maintenance window in the Europe (West) (eu.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jan 17, 16:47 UTC
Platform.sh has scheduled a maintenance window in the Canada (ca-1.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:50 UTC
Platform.sh has scheduled a maintenance window in the Australia (au.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 01:00 UTC
We will be performing a routine maintenance in the Australia (au.platform.sh and au-2.platform.sh) region to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jan 18, 19:10 UTC
Platform.sh has scheduled a maintenance window in the Europe (France 4) (fr-4.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:57 UTC
We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:59 UTC
We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:19 UTC
We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:14 UTC
Maintenance in United Kingdom (uk-1.platform.sh) Jan 24, 19:00 - Jan 25, 02:00 UTC
We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:20 UTC
Platform.sh has scheduled a maintenance window in the USA-4 (East 1) (us-4.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:23 UTC
We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 15, 00:54 UTC
Platform.sh has scheduled a maintenance window in the USA-2 (East 2) (us-2.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:25 UTC
We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:28 UTC
Platform.sh has scheduled a maintenance window in the United Kingdom (uk-1.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:30 UTC
Platform.sh has scheduled a maintenance window in the USA-3 (West 2) (us-3.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:32 UTC
We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jan 17, 19:35 UTC
Past Incidents
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 16:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Australia (au.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 17, 16:44 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 14:00 UTC
Scheduled - We will be performing a routine maintenance in the Australia (au.platform.sh and au-2.platform.sh) region to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 13, 20:49 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 09:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 09:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA-2 (East 2) (us-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 13, 23:36 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 00:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 15, 00:49 UTC
Jan 17, 2022
Completed - The scheduled maintenance was not completed. It will be rescheduled due to a conflict with another scheduled maintenance.
Jan 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 10:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Australia East (au-2.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 15, 00:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 07:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 15, 00:42 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA-4 (East 1) (us-4.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 11, 19:29 UTC
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West) (eu.platform.sh) region. The host servers that run the region will be upgraded.



How it will affect you:

No downtime is expected.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 7, 19:33 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:01 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA (East) (us.platform.sh) region. The host servers that run the region will be upgraded.



How it will affect you:

No downtime is expected.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 7, 19:41 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 05:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:00 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 7, 19:27 UTC
Jan 10, 2022
Completed - The scheduled maintenance has been completed.
Jan 10, 22:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 21:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (West) (eu.platform.sh) region to release the latest bug fixes. All projects and environments will continue to function during the upgrade; however, at one point each project will be re-deployed resulting in a short interruption

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using http://chat.platform.sh.
Jan 7, 20:21 UTC
Completed - The scheduled maintenance has been completed.
Jan 10, 05:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 04:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest bug fixes. All projects and environments will continue to function during the upgrade; however, at one point each project will be re-deployed resulting in a short interruption

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using http://chat.platform.sh.
Jan 9, 03:12 UTC
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022
Completed - The scheduled maintenance has been completed.
Jan 7, 06:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 06:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 5, 16:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 7, 05:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 05:01 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 5, 16:56 UTC
Jan 6, 2022
Completed - The scheduled maintenance has been completed.
Jan 6, 19:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (France 3) (fr-3.platform.sh) region to optimize the cloud infrastructure. All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 5, 16:53 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 19:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 5, 16:50 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 16:00 UTC
Scheduled - We will be performing a routine maintenance in the Australia (au.platform.sh and au-2.platform.sh) region to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 00:55 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 15:01 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jan 5, 16:46 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 06:00 UTC
Scheduled - We will be performing a routine maintenance in the North America (CA-1, US, US-2, US-3, US-4) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 00:59 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 02:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 01:35 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 6, 01:31 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 21:00 UTC
Scheduled - We will be performing a routine maintenance in Europe, the Middle East and Africa (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, FR-4, and UK-1) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 00:53 UTC
Jan 5, 2022
Resolved - This incident has been resolved.
Jan 5, 22:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 21:52 UTC
Investigating - We have detected an issue affecting the CLI and the console interface on the us-1 region. Our Operations team has been notified and is currently working to restore service. Access to the projects console interface is unavailable at this time. Production environments are unaffected and continue to serve site traffic.
Jan 5, 20:35 UTC
Jan 4, 2022

No incidents reported.