Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational
Australia East (au-2.platform.sh) Operational
Canada (ca-1.platform.sh) Operational
Europe (France 3) (fr-3.platform.sh) Operational
Europe (France 4) (fr-4.platform.sh) Operational
Europe (Germany) (de-2.platform.sh) Operational
Europe (Switzerland) (ch-1.platform.sh) Operational
Europe (West) (eu.platform.sh) Operational
Europe (West 2) (eu-2.platform.sh) Operational
Europe (West 4) (eu-4.platform.sh) Operational
Europe (North 1) (eu-5.platform.sh) Operational
United Kingdom (uk-1.platform.sh) Operational
USA (East) (us.platform.sh) Operational
USA-2 (East 2) (us-2.platform.sh) Operational
USA-3 (West 2) (us-3.platform.sh) Operational
USA-4 (East 1) (us-4.platform.sh) Operational
Dedicated Enterprise Operational
Accounts Operational
Console Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire Operational
Europe (West 3) (eu-3.platform.sh) Operational
Canada (ca-2.platform.sh) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance in ca-1.platform.sh Feb 9, 2026 04:00-06:00 UTC

We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Feb 06, 2026 - 11:37 UTC

Routine Maintenance in au-2.platform.sh Feb 9, 2026 12:00-14:00 UTC

We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Feb 06, 2026 - 11:45 UTC

Routine Maintenance in au.platform.sh Feb 9, 2026 12:00-14:00 UTC

We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Feb 06, 2026 - 11:46 UTC
Feb 6, 2026

No incidents reported today.

Feb 5, 2026
Partial Outage on EU-5 region
Postmortem - Read details
Feb 5, 01:15 UTC
Resolved - This incident has been resolved.
Feb 5, 00:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 10:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 10:31 UTC
Investigating - We're currently seeing an issue with the EU-5 region, due to high traffic levels causing some gateway instability at this time.

We've begun our incident management processes to address this issue and are working with our Operations team to restore service at this time.

We'll provide further updates as we have more information available to share.
Feb 4, 10:21 UTC
Feb 4, 2026
Feb 3, 2026
Outage on EU
Postmortem - Read details
Feb 3, 20:34 UTC
Resolved - This incident has been resolved.
Feb 3, 19:08 UTC
Update - We are continuing to monitor for any further issues.
Feb 3, 17:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 16:57 UTC
Update - We are continuing to work on a fix for this issue.
Feb 3, 16:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 15:48 UTC
Investigating - We have detected an issue affecting service on the EU region. We are currently working to restore service.

We will update you as soon as we have further information.
Feb 3, 15:19 UTC
Feb 2, 2026
Partial Outage on eu.platform.sh
Postmortem - Read details
Feb 3, 19:11 UTC
Resolved - This incident has been resolved.
Feb 2, 18:00 UTC
Update - We are continuing to monitor for any further issues.
Feb 2, 17:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 16:11 UTC
Identified - To update, this incident looks to be a reoccurrence of this EU region incident from earlier today:
https://status.platform.sh/incidents/f56hjy3b273b

We are actively working to fully resolve this issue.
Feb 2, 15:55 UTC
Investigating - The previous incident impacting the eu.platform.sh region from earlier today looks to have reoccurred.

We are actively investigating, and working to restore service.
Feb 2, 15:38 UTC
Outage on eu.platform.sh
Resolved - This incident has been resolved.
Feb 2, 14:50 UTC
Monitoring - We have moved into the validation phase to ensure the issue is fully resolved.
Feb 2, 14:40 UTC
Identified - The issue has been identified, most projects have been migrated away from the affected host server.
Feb 2, 14:20 UTC
Investigating - We have detected an issue affecting service on the eu.platform.sh region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.
Feb 2, 13:53 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Outage on US Region
Resolved - This incident has been resolved.
Jan 25, 22:52 UTC
Monitoring - The network issues look to have resolved from our current checks. We continue to monitor.
Jan 25, 20:13 UTC
Identified - The issue has been identified as network issues caused by our upstream provider. We will update you as soon as we have further information.
Jan 25, 19:10 UTC
Update - We are continuing to investigate this issue.
Jan 25, 18:33 UTC
Investigating - The networking issue looks to be reoccurring, and causing further outages. We are actively investigating.
Jan 25, 17:59 UTC
Monitoring - We suspect a networking issue with our upstream provider. Live production sites now look to be back up, and serving traffic again. We are monitoring.
Jan 25, 17:39 UTC
Investigating - We have detected an issue affecting service on the US region, which is resulting in outages for live sites.

We are currently working to restore service.

This outage does not affect Dedicated Enterprise Clusters from what we can tell for now.

We will update you as soon as we have further information.
Jan 25, 17:07 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage