Platform.sh Status

Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Operational

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Canada (ca-2.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

Partial Outage on de-2.platform.sh

Resolved - This incident has been resolved.
Mar 5, 12:09 UTC

Update - We are continuing to monitor for any further issues.
Mar 5, 11:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 11:00 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 5, 09:11 UTC

Investigating - We have detected an issue affecting service in the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects may experience stuck activities (deployments, backups, ...) resulting in site outages. Sites running on dedicated clusters are not affected.
We will update you as soon as we have further information.
Mar 5, 08:07 UTC

Mar 4, 2026

Outage on DE-2 Region

Resolved - This incident has been resolved. If your project is still having issues, please open a ticket (urgent priority if environment is production).
Mar 4, 23:02 UTC

Monitoring - Our teams have implemented a fix and services are returning to normal operation. The recovery will take a bit of time to fully complete, so the region will be working in degraded mode for approximately the next hour. We will post another update when the process is finshed.
Mar 4, 19:30 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 4, 19:27 UTC

Update - Upsun teams have found an issue with the storage layer underlying the region. We're working to remediate the issue, but at this time do not have an ETA for recovery. We will continue to post updates as new information becomes available, or at a minimum in hour intervals.
Mar 4, 18:58 UTC

Update - We are continuing to investigate this issue.
Mar 4, 18:11 UTC

Update - We are continuing to investigate this issue.
Mar 4, 17:38 UTC

Investigating - We have detected an issue affecting service on the DE-2 region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.
Mar 4, 17:05 UTC

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

Routine Maintenance in eu-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC

Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC

Routine Maintenance in ch-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC

Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC

Routine Maintenance in fr-3.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:27 UTC

Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC

Routine Maintenance in de-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC

Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC

Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC

Routine Maintenance in uk-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC

Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC

Routine Maintenance in eu-5.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC

Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC

Routine Maintenance in us-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC

Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in eu-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:11 UTC

Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC

Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in us-3.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC

Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in eu.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:11 UTC

Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in us.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC

Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC

Routine Maintenance in au.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC

Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:41 UTC

Routine Maintenance in au-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC

Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:41 UTC

Routine Maintenance in ca-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC

Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:40 UTC

Feb 26, 2026

Partial outage on uk-1.platform.sh

Resolved - This incident was resolved and we've seen no further issues over the last several hours.
Feb 26, 00:19 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 25, 12:11 UTC

Investigating - We have detected an issue affecting service in the uk-1.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience intermittent site slowness and downtime.

Sites hosted on dedicated environments are not affected.

We will update you as soon as we have further information.
Feb 25, 11:09 UTC

Feb 25, 2026

Feb 24, 2026

No incidents reported.

Feb 23, 2026

Partial Outage on eu.platform.sh and us.platform.sh

Postmortem - Read details
Feb 23, 14:26 UTC

Resolved - This incident has been resolved.
Feb 23, 11:38 UTC

Monitoring - We have identified and blocked malicious traffic which resolved the affected regions performance issues.
Feb 23, 11:06 UTC

Update - We are continuing to investigate this issue.
Feb 23, 10:37 UTC

Investigating - We have detected an issue affecting service in the eu.platform.sh and us.platform.sh regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience site slowness and downtime.
Sites hosted on dedicated environments are not affected.
We will update you as soon as we have further information.
Feb 23, 10:28 UTC

Issues with upsun get command

Resolved - The fix is released to all region, and applied to all affected project.
Feb 23, 00:16 UTC

Monitoring - A fix has been implemented, and we're monitoring the roll-out process.
Feb 20, 04:30 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 19, 22:11 UTC

Investigating - We are investigating reports of issues when running the upsun get command in the Upsun CLI.

This issue appears to only affect projects without a Git integration that are pushing code manually. There is no impact on project availability or running environments.
Feb 19, 21:12 UTC

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.