Platform.sh Status

Upsun (formerly Platform.sh)

Partial Outage on EU-5 region

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 04, 2026 - 10:51 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 04, 2026 - 10:31 UTC

Investigating - We're currently seeing an issue with the EU-5 region, due to high traffic levels causing some gateway instability at this time.

We've begun our incident management processes to address this issue and are working with our Operations team to restore service at this time.

We'll provide further updates as we have more information available to share.
Feb 04, 2026 - 10:21 UTC

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Partial Outage

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Canada (ca-2.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2026

Unresolved incident: Partial Outage on EU-5 region.

Feb 3, 2026

Outage on EU

Postmortem - Read details
Feb 3, 20:34 UTC

Resolved - This incident has been resolved.
Feb 3, 19:08 UTC

Update - We are continuing to monitor for any further issues.
Feb 3, 17:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 16:57 UTC

Update - We are continuing to work on a fix for this issue.
Feb 3, 16:42 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 3, 15:48 UTC

Investigating - We have detected an issue affecting service on the EU region. We are currently working to restore service.

We will update you as soon as we have further information.
Feb 3, 15:19 UTC

Feb 2, 2026

Partial Outage on eu.platform.sh

Postmortem - Read details
Feb 3, 19:11 UTC

Resolved - This incident has been resolved.
Feb 2, 18:00 UTC

Update - We are continuing to monitor for any further issues.
Feb 2, 17:02 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 16:11 UTC

Identified - To update, this incident looks to be a reoccurrence of this EU region incident from earlier today:
https://status.platform.sh/incidents/f56hjy3b273b

We are actively working to fully resolve this issue.
Feb 2, 15:55 UTC

Investigating - The previous incident impacting the eu.platform.sh region from earlier today looks to have reoccurred.

We are actively investigating, and working to restore service.
Feb 2, 15:38 UTC

Outage on eu.platform.sh

Resolved - This incident has been resolved.
Feb 2, 14:50 UTC

Monitoring - We have moved into the validation phase to ensure the issue is fully resolved.
Feb 2, 14:40 UTC

Identified - The issue has been identified, most projects have been migrated away from the affected host server.
Feb 2, 14:20 UTC

Investigating - We have detected an issue affecting service on the eu.platform.sh region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.
Feb 2, 13:53 UTC

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

Outage on US Region

Resolved - This incident has been resolved.
Jan 25, 22:52 UTC

Monitoring - The network issues look to have resolved from our current checks. We continue to monitor.
Jan 25, 20:13 UTC

Identified - The issue has been identified as network issues caused by our upstream provider. We will update you as soon as we have further information.
Jan 25, 19:10 UTC

Update - We are continuing to investigate this issue.
Jan 25, 18:33 UTC

Investigating - The networking issue looks to be reoccurring, and causing further outages. We are actively investigating.
Jan 25, 17:59 UTC

Monitoring - We suspect a networking issue with our upstream provider. Live production sites now look to be back up, and serving traffic again. We are monitoring.
Jan 25, 17:39 UTC

Investigating - We have detected an issue affecting service on the US region, which is resulting in outages for live sites.

We are currently working to restore service.

This outage does not affect Dedicated Enterprise Clusters from what we can tell for now.

We will update you as soon as we have further information.
Jan 25, 17:07 UTC

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.