Platform.sh Status

Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Operational

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Canada (ca-2.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

DNS failures across multiple regions

Resolved - The DNS failures resolved earlier today, and have not reoccurred since then.

This incident is resolved.
Mar 17, 22:36 UTC

Monitoring - We're still investigating the cause of this issue. We did not detect any more outages and the existing ones cleared.
Mar 17, 13:58 UTC

Investigating - We have detected an increased rate of DNS failures from our monitoring which we're currently investigating.

This issue affects multiple production sites as well as development environments. Access to your site may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.
Mar 17, 12:22 UTC

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 17, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 UTC

Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 13:57 UTC

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

Partial Outage on de-2.platform.sh

Resolved - This incident has been resolved.
Mar 5, 12:09 UTC

Update - We are continuing to monitor for any further issues.
Mar 5, 11:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 11:00 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 5, 09:11 UTC

Investigating - We have detected an issue affecting service in the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects may experience stuck activities (deployments, backups, ...) resulting in site outages. Sites running on dedicated clusters are not affected.
We will update you as soon as we have further information.
Mar 5, 08:07 UTC