Platform.sh
Maintenance in Europe (France 4) (fr-4.platform.sh)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 2) (ovh-fr-2.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Under Maintenance
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in USA-4 (East 1) (us-4.platform.sh) Jun 24, 05:00-11:00 UTC
We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Jun 17, 05:14 UTC
Past Incidents
Jun 24, 2021

Unresolved incident: Maintenance in Europe (France 4) (fr-4.platform.sh).

Jun 23, 2021
Partial Outage on EU 4
Resolved - This incident has been resolved.
Jun 23, 10:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 09:45 UTC
Identified - A fix has been identified and it is being implemented.
Jun 23, 09:39 UTC
Investigating - We have detected an issue affecting service on the EU 4 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience timeouts or HTTP 502 responses.
We will update you as soon as we have further information.
Jun 23, 09:26 UTC
Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 23, 08:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 05:11 UTC
Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 23, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:02 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 05:10 UTC
Jun 22, 2021
Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 22, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 2) (eu-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 17, 21:52 UTC
Scheduled Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 22, 19:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest bug fixes. All projects and environments will continue to function during the upgrade; however, at one point each project will be re-deployed resulting in a short interruption

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using http://chat.platform.sh.
Jun 17, 21:47 UTC
Scheduled Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest bug fixes. All projects and environments will continue to function during the upgrade; however, at one point each project will be re-deployed resulting in a short interruption

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using http://chat.platform.sh.
Jun 17, 21:36 UTC
Jun 21, 2021
Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 21, 20:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:01 UTC
Scheduled - We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 21, 16:22 UTC
Maintenance in Europe (France 2) (ovh-fr-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 21, 20:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 2) (ovh-fr-2.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 19:32 UTC
Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 21, 13:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 05:01 UTC
Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 04:22 UTC
Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 21, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 UTC
Scheduled - We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 04:25 UTC
Maintenance in Europe (France 2) (ovh-fr-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 21, 04:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 04:47 UTC
Scheduled - We will be performing maintenance in the Europe (France 2) (ovh-fr-2.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 21, 04:45 UTC
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 18, 00:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:48 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to optimize performances. All projects and environments will continue to function during the maintenance; however, at one point, some projects will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 23:47 UTC
Jun 17, 2021
Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 17, 23:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 19:01 UTC
Routine Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (Germany) (de-2.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 17, 17:52 UTC
Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA-2 (East 2) (us-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 16, 16:21 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 17, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in teh USA-3 (West 2) (us-3.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 16, 16:15 UTC
Jun 16, 2021
Routine Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:01 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Australia (au.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 16, 16:10 UTC
Routine Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:02 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 4) (eu-4.platform.sh) region. The Object Storage Devices that runs the region will be upgraded. All projects and environments will continue to function during the maintenance; however, at one point, you may experience slower performance. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 16, 16:05 UTC
Routine Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 16, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - We will be performing a routine maintenance in USA (East) (us.platform.sh) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 11, 05:33 UTC
Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:02 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the USA-2 (East 2) (us-2.platform.sh) region. The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 16, 00:36 UTC
Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 16, 06:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:01 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 15, 21:48 UTC
Jun 15, 2021
Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Jun 15, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 05:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Jun 11, 05:14 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Routine Maintenance in EMEA
Completed - The scheduled maintenance has been completed.
Jun 10, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 UTC
Scheduled - We will be performing a routine maintenance in Europe, the Middle East and Africa (EMEA) regions to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center.   You can also access our public chat channel using http://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 3, 19:35 UTC
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