Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Europe (West 3) (eu-3.platform.sh) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance in ca-1.platform.sh Jul 11, 2025 04:00-06:00 UTC

We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 09, 2025 - 10:18 UTC

Routine Maintenance in fr-3.platform.sh Jul 14, 2025 00:30-06:30 UTC

We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 10, 2025 - 09:33 UTC

Routine Maintenance in uk-1.platform.sh Jul 14, 2025 01:30-03:30 UTC

We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 10, 2025 - 09:53 UTC

Routine Maintenance in de-2.platform.sh Jul 15, 2025 01:30-03:30 UTC

We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 10, 2025 - 09:56 UTC

Routine Maintenance in us-4.platform.sh Jul 15, 2025 05:30-07:30 UTC

We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 10, 2025 - 09:58 UTC

Routine Maintenance in ch-1.platform.sh Jul 16, 2025 01:30-03:30 UTC

We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Jul 10, 2025 - 10:03 UTC
Jul 10, 2025
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 10, 12:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 12:00 UTC
Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 9, 10:16 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 16:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jul 7, 15:55 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Routine Maintenance in ca-1.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 10:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the ca-1.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 27, 11:18 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the us.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 27, 11:17 UTC
Jul 2, 2025
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 2, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the eu-2.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 27, 11:13 UTC
Scheduled Maintenance – Accounts Service
Completed - The scheduled maintenance has been completed.
Jul 2, 05:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 04:00 UTC
Scheduled - We will be performing scheduled maintenance on the Accounts service to improve system performance and reliability.

During this maintenance, some Accounts-related services, including project creation, ticket submission, user accounting, provisioning, and billing, may be temporarily unavailable.

All customer environments will remain available, and the project Console will continue to function normally throughout the maintenance window.

If you have any questions or concerns, please don't hesitate to reach out via our discord channel by logging into https://discord.gg/PkMc2pVCDV.
Jun 26, 11:05 UTC
Jul 1, 2025
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 04:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the us-2.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jun 27, 09:59 UTC
Jun 30, 2025
UI issue in Upsun Console
Resolved - We have completed the roll-back, and we will release the feature again when ready.
Jun 30, 13:08 UTC
Update - The roll-back of this release will take place early next week. There is no impact to active projects or services at this time.
Jun 28, 10:29 UTC
Investigating - We’ve identified an issue where the Autoscaling feature is mistakenly visible in the Upsun Console interface. While the UI appears, the feature itself is not yet available and is currently non-functional.
Our team is actively working on reverting this unintended change. In the meantime, please note that enabling or configuring Autoscaling will not have any effect.
We apologize for the confusion and will provide an update once the rollback is complete.

If you have any questions about this issue, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
Jun 27, 19:45 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Jun 27, 2025
Jun 26, 2025

No incidents reported.

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