Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can subscribe to notices to be quickly made aware of any issues that might affect your Platform.sh usage.

If you have any issues, you are always invited to open a ticket on https://support.platform.sh or join us on our chat https://chat.platform.sh.

You can also follow status updates via our Twitter account: https://twitter.com/platformsh_ops.

Europe (West)   ? Operational
Germany (Sovereign Cloud)   ? Operational
Netherlands   ? Operational
USA (East)   ? Operational
Australia   ? Operational
Enterprise   ? Operational
Accounts ? Operational
User accounting   Operational
Provisioning   Operational
Billing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2018

No incidents reported today.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - All services are up and development environments are recovered too.
Jan 17, 14:49 UTC
Monitoring - All 70 affected live `master` environments recovered and are serving requests now. Number of affected services is way less then 5% initially assumed. We are monitoring recovery of the development environments.
Jan 17, 13:48 UTC
Identified - We have discovered configuration inconsistency on one of the hosts running EU West (`eu.platform.sh`) region. The issue affected around 5% of environments, including some live `master` ones. We are working on fixing it, but some project might experience short unavailability.
Jan 17, 13:35 UTC
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - Maintenance completed successfully. All services are up and running, but if you notice anything out of ordinary, please do contact us. Thank you.
Jan 11, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 14:00 UTC
Scheduled - We will be performing urgent maintenance on Australian region in order to make it more stable. Please be noted that your project might face downtime of up to 30 minutes. Please do not hesitate to contact us in case you need more information.
Jan 11, 09:28 UTC
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018
Completed - The scheduled maintenance has been completed.
Jan 6, 05:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 20:00 UTC
Scheduled - Serious vulnerability was disclosed recently and in order to keep us all secure we are accelerating the planned maintenance timing and will be performing upgrades. During this window your project will experience downtime of 30 minutes or less.

Following regions will be affected in this timeframe:

* eu.platform.sh
* eu-2.platform.sh
* nl-1.platform.sh
* de-1.platform.sh
Jan 4, 17:00 UTC
Jan 5, 2018
Completed - All regions are up and all systems are functioning properly.
Jan 5, 22:21 UTC
Update - We finished upgrading USA regions, and finishing with the Australian. Please follow here to get the updates as we have them. Thank you.
Jan 5, 16:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 09:00 UTC
Scheduled - Serious vulnerability was disclosed recently and in order to keep us all secure we are accelerating the planned maintenance timing and will be performing upgrades. During this window your project will experience downtime of 30 minutes or less.

Following regions will be affected in this timeframe:

* au.platform.sh
* us.platform.sh
* us-2.platform.sh
Jan 4, 16:57 UTC