Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can subscribe to notices to be quickly made aware of any issues that might affect your Platform.sh usage.

If you have any issues, you are always invited to open a ticket on https://support.platform.sh or join us on our chat https://chat.platform.sh.

You can also follow status updates via our Twitter account: https://twitter.com/platformsh_ops.

Australia ? Operational
Canada ? Operational
Europe (West) ? Operational
Europe (West 2) ? Operational
Europe (France) ? Operational
Germany (Sovereign Cloud) ? Operational
USA (East) ? Operational
USA (East 2) ? Operational
Germany 2 (Sovereign Cloud) ? Operational
Enterprise ? Operational
Accounts ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019
Resolved - This incident is now resolved.
Mar 22, 15:12 UTC
Monitoring - All regions are now back to normal: we are monitoring the systems.
Mar 22, 14:24 UTC
Update - This issue affects the API endpoint and the projects UI.
Mar 22, 14:21 UTC
Investigating - We have detected an issue affecting service on the eu-2 us-2 regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience connectivity issues.
This issue affects production and development environments.
We will update you as soon as we have further information.
Mar 22, 14:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Mar 18, 17:52 UTC
Mar 21, 2019
Resolved - This incident is now resolved..
Mar 21, 16:36 UTC
Update - The second fix has now been deployed.
We are monitoring the systems and you can start pushing changes
Mar 21, 15:57 UTC
Update - The deployment of the second patch is continuing.
Mar 21, 15:34 UTC
Update - The cause of the inconsistencies has been identified, and a fix has been written: the fix is now being deployed to all the Enterprise clusters.
Mar 21, 14:42 UTC
Update - During the monitoring phase we have noticed inconsistencies. Please refrain from deploying while we investigate.
Mar 21, 14:10 UTC
Monitoring - The fix has now been deployed. We are monitoring the systems.
You can start pushing changes.
Mar 21, 12:56 UTC
Update - The deployment of the fix is still ongoing.
Mar 21, 12:35 UTC
Update - We are now deploying a fix to all Enterprise clusters.
Mar 21, 12:04 UTC
Identified - We have identified the issue and are working on a fix.
Mar 21, 11:37 UTC
Update - We are continuing to investigate this issue.
Mar 21, 11:31 UTC
Investigating - After an update in our deployment software layer, the deployments to PE clusters may break the site.
We recommend not to deploy new changes at the moment.
Mar 21, 11:30 UTC
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Completed - The scheduled maintenance has been completed.
Mar 19, 19:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:00 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Mar 18, 17:51 UTC
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Postmortem - Read details
Mar 15, 15:10 UTC
Resolved - This incident is now resolved and all services are operating normally.
Mar 14, 02:33 UTC
Monitoring - Accounts.platform.sh is back and operating normally.
We are continuing to monitor the services.
Mar 14, 02:10 UTC
Identified - We have identified the issue and are restoring service.
Mar 14, 02:07 UTC
Investigating - We are currently investigating this issue.
Mar 14, 01:56 UTC
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.