Platform.sh Status

Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can subscribe to notices to be quickly made aware of any issues that might affect your Platform.sh usage.

If you have any issues, you are always invited to open a ticket on https://support.platform.sh or join us on our chat https://chat.platform.sh.

Australia Operational

Canada Operational

Europe (France) Operational

Europe (Germany) Operational

Europe (West) Operational

Europe (West 2) Operational

Europe (West 4) Operational

USA (East) Operational

USA (East 2) Operational

Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Routine Maintenance in Europe (West 2) Dec 12, 19:00-19:30 UTC

We will be performing a routine maintenance in the Europe (West 2) (eu-2.platform.sh) region to optimize the cloud infrastructure. All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Dec 6, 05:26 UTC

Routine Maintenance in Europe (West 4) Dec 12, 21:00-21:30 UTC

We will be performing a routine maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize the cloud infrastructure. All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Posted on Dec 8, 21:37 UTC

Past Incidents

Dec 12, 2019

Routine Maintenance in USA (East 2)

Completed - The scheduled maintenance has been completed.
Dec 12, 09:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 08:30 UTC

Scheduled - We will be performing a routine maintenance in the USA (East 2) (us-2.platform.sh) region to optimize the cloud infrastructure. All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Dec 6, 05:28 UTC

Routine Maintenance in Canada

Completed - The scheduled maintenance has been completed.
Dec 12, 09:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 08:00 UTC

Scheduled - We will be performing a routine maintenance in the Canada (ca-1.platform.sh) region to optimize the cloud infrastructure. All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times. Please do not hesitate to contact us via our support channels with any questions or concerns.
Dec 6, 05:26 UTC

Dec 11, 2019

No incidents reported.

Dec 10, 2019

Investigating possible outage for Enterprise customers

Resolved - This incident has been resolved, some customers may still need to be looked at for. If you are still experiencing issues, please open an urgent ticket to have us investigate immediately.
A formal RCA will be shared with affected customers later on.
Dec 10, 12:30 UTC

Identified - We are currently investigating a possible issue affecting all Enterprise customers.
We will update you as soon as we have further information.
Dec 10, 09:18 UTC

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.