Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can subscribe to notices to be quickly made aware of any issues that might affect your Platform.sh usage.

If you have any issues, you are always invited to open a ticket on https://support.platform.sh or join us on our chat https://chat.platform.sh.

You can also follow status updates via our Twitter account: https://twitter.com/platformsh_ops.

Europe (West)   ? Operational
Germany (Sovereign Cloud)   ? Operational
Netherlands   ? Operational
USA (East)   ? Operational
Australia   ? Operational
Enterprise   Operational
Accounts Operational
User accounting   Operational
Provisioning   Operational
Billing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 19, 2017

No incidents reported.

Oct 18, 2017
Resolved - Between 1:46 PM and 2:15 PM PDT AWS experienced network connectivity issues in the US-WEST-2 Region. AWS reports that the issue has been resolved and services are operating normally.
Oct 18, 21:38 UTC
Investigating - AWS reports Network Connectivity issues in the US-WEST-2 Region. Some production and staging environments in this region may experience degradation in service.
Oct 18, 21:12 UTC
Resolved - All projects and services are running smoothly now. Please do not hesitate to contact us in case you notice something out of ordinary.
Oct 18, 13:49 UTC
Monitoring - We are looking at a few remaining projects that we have identified to be impacted, but all others that might have been affected should be running right now.
Oct 18, 13:08 UTC
Identified - We are looking at the increased number of failed deployments since the maintenance.
Oct 18, 10:38 UTC
Investigating - We have identified issues during resizing volumes, and we are working on fixing this problem. You might experience longer build times and your build or integration might not build successfully. Please follow here to get the updates. Thank you for your patience and understanding.
Oct 18, 09:47 UTC
Oct 17, 2017

No incidents reported.

Oct 16, 2017
Resolved - Operations has identified that a host has unexpectedly rebooted in Germany. Fail-over was automatically triggered and services have been restored.
Oct 16, 14:44 UTC
Investigating - Platform.sh operations is investigating reports of connectivity issue affecting the German self-service region. Enterprise staging and production environments are unaffected.
Oct 16, 14:25 UTC
Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Resolved - This incident has been resolved.
Oct 11, 10:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 10:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 10:28 UTC
Investigating - Engineering team is investigating stuck builds on the region.
Oct 11, 07:49 UTC
Oct 10, 2017
Resolved - All gateways are functioning normally now. All tests finished successfully and all are serving your requests.
Oct 10, 19:32 UTC
Monitoring - We are currently adding more resources to gateways in Europe (West) region. Please excuse us if some requests bounce, we will make it as seamless as possible. Follow us here for updates.
Oct 10, 19:15 UTC
Resolved - The storage issue is contained and we are working now on making sure this does not happen again. No project or system is affected. Please do not hesitate to contact us in case you notice any other issues.
Oct 10, 11:59 UTC
Identified - We found out the issue, and it was related to the storage. No service is affected currently, and we're working on fixing it.
Oct 10, 10:41 UTC
Investigating - After regular maintenance work on Australia region we have noticed that some services are misbehaving. We are working on finding solution.
Oct 10, 10:16 UTC
Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.