Upstream infrastructure provider rebooted one of our regional gateways.
Customer Impact
Sites were intermittently available from 12:12 to 12:21 UTC.
This incident did not affect Dedicated clusters.
What was done to resolve the incident
Self-resolved after the gateway went online.
Posted Oct 16, 2024 - 15:04 UTC
Resolved
This incident has been resolved.
Posted Aug 31, 2024 - 13:27 UTC
Identified
All of the region alerts have cleared. We are still investigating the root cause.
Posted Aug 31, 2024 - 12:42 UTC
Investigating
We have detected an issue affecting service on the US-3 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may be unreachable. We will update you as soon as we have further information.
Posted Aug 31, 2024 - 12:25 UTC
This incident affected: USA-3 (West 2) (us-3.platform.sh).