This incident has been resolved. If your project is still having issues, please open a ticket (urgent priority if environment is production).
Posted Mar 04, 2026 - 23:02 UTC
Monitoring
Our teams have implemented a fix and services are returning to normal operation. The recovery will take a bit of time to fully complete, so the region will be working in degraded mode for approximately the next hour. We will post another update when the process is finshed.
Posted Mar 04, 2026 - 19:30 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 04, 2026 - 19:27 UTC
Update
Upsun teams have found an issue with the storage layer underlying the region. We're working to remediate the issue, but at this time do not have an ETA for recovery. We will continue to post updates as new information becomes available, or at a minimum in hour intervals.
Posted Mar 04, 2026 - 18:58 UTC
Update
We are continuing to investigate this issue.
Posted Mar 04, 2026 - 18:11 UTC
Update
We are continuing to investigate this issue.
Posted Mar 04, 2026 - 17:38 UTC
Investigating
We have detected an issue affecting service on the DE-2 region. We are currently working to restore service.
This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
Posted Mar 04, 2026 - 17:05 UTC
This incident affected: Europe (Germany) (de-2.platform.sh).