Partial outage on Europe (West) region

Incident Report for Platform.sh

Resolved

This incident has been resolved. If you are still seeing any issues, please open a support ticket.

Posted Jul 01, 2020 - 20:18 UTC

Monitoring

Our operations team have implemented a fix, and we are monitoring things.

Posted Jul 01, 2020 - 18:52 UTC

Identified

We have detected an issue affecting service on the Europe (West) regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience a timeout when loading the site.
This issue affects production and development environments but does not affect dedicated clusters.
We will update you as soon as we have further information.

Posted Jul 01, 2020 - 18:13 UTC

This incident affected: Europe (West) (eu.platform.sh).