SES Based Email(Legacy) for Enterprise Customers Unavailable

Incident Report for Platform.sh

Resolved

This incident has been resolved.

Posted Apr 10, 2018 - 07:57 UTC

Identified

Email is again functional for Enterprise customers, however deliverability is still degraded. We will provide further updates as we get information.

Posted Apr 09, 2018 - 21:36 UTC

Investigating

Outgoing email is currently unavailable for Enterprise customers using our legacy SES outbound email. We are investigating and working to restore service.

Posted Apr 09, 2018 - 19:23 UTC

This incident affected: Dedicated Enterprise.