Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Europe (West 3) (eu-3.platform.sh) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance in eu-3.platform.sh Apr 2, 2025 22:00 - Apr 3, 2025 00:00 UTC

Platform.sh has scheduled a maintenance window in the eu-3.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Apr 01, 2025 - 08:56 UTC

Routine Maintenance in us-4.platform.sh Apr 3, 2025 06:00-08:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Apr 01, 2025 - 09:52 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Routine Maintenance in eu-5.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 31, 22:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:58 UTC
Routine Maintenance in uk-1.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 31, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 UTC
Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:57 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Routine Maintenance in ch-1.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 26, 22:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 UTC
Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:55 UTC
Routine Maintenance in fr-4.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:54 UTC
Partial outage of Console and Deployment services on FR-3 region
Postmortem - Read details
Mar 26, 05:25 UTC
Resolved - This incident has been resolved.
Mar 26, 04:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 02:05 UTC
Identified - Our Operations team has identified a networking issue and deployed a correction fix to restore the availability of those related subsystems.
Mar 26, 02:04 UTC
Investigating - We have detected an issue affecting service on the FR-3.platform.sh region. Some customers may not be able to submit deployments nor access to console UI and/or project API.

Our Operations team has been notified and is actively recovering the availability of those services.

This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Mar 26, 01:57 UTC
Mar 25, 2025
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC
Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:51 UTC
Routine Maintenance in eu-4.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 25, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 UTC
Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:50 UTC
Mar 24, 2025
Routine Maintenance in fr-1.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 24, 23:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 UTC
Scheduled - We will be performing maintenance in the fr-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:49 UTC
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 24, 20:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:46 UTC
Routine Maintenance in us-4.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 24, 06:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC
Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:42 UTC
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 24, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:00 UTC
Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:41 UTC
Mar 23, 2025
Degraded Performance of Console and Deployment services on AU, AU-2 regions.
Postmortem - Read details
Mar 23, 08:34 UTC
Resolved - This incident has been resolved.
Mar 23, 05:06 UTC
Monitoring - After applying an emergency fix,
we can see that the services are now operational for both AU and AU-2 regions.

Our Operations team is still actively monitoring the services and implementing a permanent fix for this issue.
Mar 21, 09:10 UTC
Update - AU is now fully recovered.

Our engineers are still implementing a permanent fix for this issue.
Mar 21, 08:51 UTC
Update - The outgoing connections issues have been corrected after deploying an emergency fix.
Mar 21, 06:39 UTC
Update - We are continuing to work on a fix for this issue.
Mar 21, 06:35 UTC
Update - We noticed that some customer environments are failing to make outgoing connections.
Our engineers are still actively working on the recovery.
Mar 21, 06:28 UTC
Update - AU-2 is now fully recovered.
Mar 21, 05:23 UTC
Identified - We have detected an issue affecting service on the AU and AU-2 regions. Our Operations team has been notified and is currently working to resolve the issue. Projects on affected regions may experience delays when loading console, triggering deployments or taking backups.
This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Mar 21, 04:55 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:34 UTC
Mar 20, 2025
Routine Maintenance in eu.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 20, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:00 UTC
Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:32 UTC
Routine Maintenance in au-2.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 20, 14:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 14:00 UTC
Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 11:16 UTC
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 20, 12:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 11:14 UTC
Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 10:58 UTC
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 20, 06:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 UTC
Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:39 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 20, 04:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 UTC
Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:38 UTC
Mar 19, 2025
Routine Maintenance in au-2.platform.sh
Completed - The scheduled maintenance has been completed.
Mar 19, 12:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 12:00 UTC
Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:21 UTC
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