Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in Canada (ca-1.platform.sh) Nov 21, 2024 04:00-06:00 UTC
We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 15, 2024 - 12:54 UTC
Maintenance in USA (East) (us.platform.sh) Nov 21, 2024 06:00-08:00 UTC
We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 15, 2024 - 12:58 UTC
Maintenance in USA-2 (East 2) (us-2.platform.sh) Nov 21, 2024 08:00-10:00 UTC
We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 15, 2024 - 13:04 UTC
Maintenance in Europe (Switzerland) (ch-1.platform.sh) Nov 25, 2024 19:00-21:00 UTC
We will be performing maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 19, 2024 - 14:09 UTC
Maintenance in USA-4 (East 1) (us-4.platform.sh) Nov 26, 2024 04:00-06:00 UTC
We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 19, 2024 - 11:48 UTC
Maintenance in Australia (au.platform.sh) Nov 26, 2024 12:00-14:00 UTC
We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 19, 2024 - 12:59 UTC
Maintenance in Australia East (au-2.platform.sh) Nov 26, 2024 14:00-16:00 UTC
We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 19, 2024 - 13:01 UTC
Maintenance in United Kingdom (uk-1.platform.sh) Nov 26, 2024 19:00-21:00 UTC
We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 10:29 UTC
Maintenance in Europe (Germany) (de-2.platform.sh) Nov 26, 2024 21:00-23:00 UTC
We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 10:32 UTC
Maintenance in Europe (West 2) (eu-2.platform.sh) Nov 26, 2024 23:00 - Nov 27, 2024 01:00 UTC
We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:29 UTC
Maintenance in USA-3 (West 2) (us-3.platform.sh) Nov 27, 2024 04:00-06:00 UTC
We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 19, 2024 - 12:56 UTC
Maintenance in Europe (France 3) (fr-3.platform.sh) Nov 27, 2024 19:00-21:00 UTC
We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:32 UTC
Maintenance in Europe (France) (fr-1.platform.sh) Nov 27, 2024 21:00-23:00 UTC
We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:35 UTC
Maintenance in Europe (West 4) (eu-4.platform.sh) Nov 27, 2024 23:00 - Nov 28, 2024 01:00 UTC
We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:37 UTC
Maintenance in Europe (France 4) (fr-4.platform.sh) Nov 28, 2024 19:00-21:00 UTC
We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:40 UTC
Maintenance in Europe (West) (eu.platform.sh) Nov 28, 2024 21:00-23:00 UTC
We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:42 UTC
Maintenance in Europe (North 1) (eu-5.platform.sh) Nov 28, 2024 23:00 - Nov 29, 2024 01:00 UTC
We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Nov 20, 2024 - 11:45 UTC
Past Incidents
Nov 20, 2024
Partial Outage on us-2
Resolved - This incident has been resolved now.
Nov 20, 13:54 UTC
Monitoring - A fix has been implemented and we are monitoring it.
Nov 20, 13:29 UTC
Identified - The issue has been identified and we are working on a fix.
Nov 20, 13:22 UTC
Investigating - We have detected an issue affecting services on the us-2 region. Our Operations team has been notified and is currently working to restore service. Projects may experience downtime.

We will update you as soon as we have further information.
Nov 20, 13:12 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024
Routine Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 18, 22:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 14, 14:13 UTC
Routine Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 18, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 14, 14:07 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 18, 07:18 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 18, 07:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 06:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 14, 14:03 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Routine Maintenance in Europe (Switzerland) (ch-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 21:26 UTC
Routine Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (Germany) (de-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 21:23 UTC
Routine Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (France 3) (fr-3.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 21:19 UTC
Routine Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 12:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 12:00 UTC
Scheduled - We will be performing a routine maintenance in the Australia (au.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 18:58 UTC
Routine Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 10:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:00 UTC
Scheduled - We will be performing a routine maintenance in the USA-2 (East 2) (us-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 18:54 UTC
Routine Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:00 UTC
Scheduled - We will be performing a routine maintenance in the USA (East) (us.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 18:50 UTC
Routine Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 UTC
Scheduled - We will be performing a routine maintenance in the Canada (ca-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 18:45 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 15, 05:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 05:00 UTC
Scheduled - We will be performing a routine maintenance in the USA-3 (West 2) (us-3.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 12, 18:41 UTC
Nov 14, 2024
Routine Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 14, 19:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (North 1) (eu-5.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 7, 15:36 UTC
Routine Maintenance in Australia East (au-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 14, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 14:00 UTC
Scheduled - We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 11, 14:33 UTC
Routine Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 14, 01:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 11, 09:20 UTC
Nov 13, 2024
Partial Outage on Dedicated Clusters
Postmortem - Read details
Nov 14, 02:15 UTC
Resolved - Services on some dedicated cluster were found to be in unhealthy state causing site outages.
Nov 13, 21:00 UTC
Nov 12, 2024
Routine Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 12, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 7, 10:27 UTC
Routine Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 12, 03:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 02:00 UTC
Scheduled - We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 7, 10:20 UTC
Routine Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 12, 01:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 7, 10:17 UTC
Routine Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 12, 00:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 UTC
Scheduled - We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 6, 15:17 UTC
Nov 11, 2024
Routine Maintenance in Australia East (au-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 11, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 14:00 UTC
Scheduled - We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 5, 14:22 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 11, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 5, 12:27 UTC
Routine Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 11, 04:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Canada (ca-1.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 5, 15:33 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Routine Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Nov 7, 22:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 5, 11:36 UTC
Nov 6, 2024

No incidents reported.

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