Platform.sh Status

Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France) (fr-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Operational

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Apr 3, 06:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 1, 09:52 UTC

Apr 2, 2025

Routine Maintenance in eu-3.platform.sh

Completed - The scheduled maintenance has been completed.
Apr 2, 22:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the eu-3.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 1, 08:56 UTC

Apr 1, 2025

No incidents reported.

Mar 31, 2025

Routine Maintenance in eu-5.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 31, 22:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 UTC

Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:58 UTC

Routine Maintenance in uk-1.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 31, 20:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 UTC

Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:57 UTC

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Routine Maintenance in ch-1.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 26, 22:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 UTC

Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:55 UTC

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 26, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC

Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:54 UTC

Partial outage of Console and Deployment services on FR-3 region

Postmortem - Read details
Mar 26, 05:25 UTC

Resolved - This incident has been resolved.
Mar 26, 04:23 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 02:05 UTC

Identified - Our Operations team has identified a networking issue and deployed a correction fix to restore the availability of those related subsystems.
Mar 26, 02:04 UTC

Investigating - We have detected an issue affecting service on the FR-3.platform.sh region. Some customers may not be able to submit deployments nor access to console UI and/or project API.

Our Operations team has been notified and is actively recovering the availability of those services.

This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Mar 26, 01:57 UTC

Mar 25, 2025

Routine Maintenance in de-2.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC

Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:51 UTC

Routine Maintenance in eu-4.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 25, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 UTC

Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:50 UTC

Mar 24, 2025

Routine Maintenance in fr-1.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 24, 23:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 UTC

Scheduled - We will be performing maintenance in the fr-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:49 UTC

Routine Maintenance in fr-3.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 24, 20:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC

Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:46 UTC

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 24, 06:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC

Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:42 UTC

Routine Maintenance in us-3.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 24, 04:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:00 UTC

Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:41 UTC

Mar 23, 2025

Degraded Performance of Console and Deployment services on AU, AU-2 regions.

Postmortem - Read details
Mar 23, 08:34 UTC

Resolved - This incident has been resolved.
Mar 23, 05:06 UTC

Monitoring - After applying an emergency fix,
we can see that the services are now operational for both AU and AU-2 regions.

Our Operations team is still actively monitoring the services and implementing a permanent fix for this issue.
Mar 21, 09:10 UTC

Update - AU is now fully recovered.

Our engineers are still implementing a permanent fix for this issue.
Mar 21, 08:51 UTC

Update - The outgoing connections issues have been corrected after deploying an emergency fix.
Mar 21, 06:39 UTC

Update - We are continuing to work on a fix for this issue.
Mar 21, 06:35 UTC

Update - We noticed that some customer environments are failing to make outgoing connections.
Our engineers are still actively working on the recovery.
Mar 21, 06:28 UTC

Update - AU-2 is now fully recovered.
Mar 21, 05:23 UTC

Identified - We have detected an issue affecting service on the AU and AU-2 regions. Our Operations team has been notified and is currently working to resolve the issue. Projects on affected regions may experience delays when loading console, triggering deployments or taking backups.
This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Mar 21, 04:55 UTC

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Routine Maintenance in eu-2.platform.sh

Completed - The scheduled maintenance has been completed.
Mar 21, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 UTC

Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Mar 17, 07:34 UTC