Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational
Australia East (au-2.platform.sh) Operational
Canada (ca-1.platform.sh) Operational
Europe (France 3) (fr-3.platform.sh) Operational
Europe (France 4) (fr-4.platform.sh) Operational
Europe (Germany) (de-2.platform.sh) Operational
Europe (Switzerland) (ch-1.platform.sh) Operational
Europe (West) (eu.platform.sh) Operational
Europe (West 2) (eu-2.platform.sh) Operational
Europe (West 4) (eu-4.platform.sh) Operational
Europe (North 1) (eu-5.platform.sh) Operational
United Kingdom (uk-1.platform.sh) Operational
USA (East) (us.platform.sh) Operational
USA-2 (East 2) (us-2.platform.sh) Operational
USA-3 (West 2) (us-3.platform.sh) Operational
USA-4 (East 1) (us-4.platform.sh) Operational
Dedicated Enterprise Operational
Accounts Operational
Console Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire Operational
Europe (West 3) (eu-3.platform.sh) Operational
Canada (ca-2.platform.sh) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 10, 2025

No incidents reported today.

Dec 9, 2025
Routine Maintenance in ch-1.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 9, 22:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 22:00 UTC
Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 5, 12:11 UTC
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 9, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:00 UTC
Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 5, 12:10 UTC
Dec 8, 2025
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 8, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 5, 12:09 UTC
Routine Maintenance in eu-4.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 8, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 20:00 UTC
Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 5, 12:06 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:08 UTC
Dec 2, 2025
Routine Maintenance in uk-1.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 2, 22:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 UTC
Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:05 UTC
Routine Maintenance in fr-4.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 2, 20:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:04 UTC
Dec 1, 2025
Routine Maintenance in eu.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 1, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:00 UTC
Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:04 UTC
Routine Maintenance in eu-5.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 1, 20:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 UTC
Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:03 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025
Partial Outage on FR-4
Postmortem - Read details
Nov 29, 06:47 UTC
Resolved - This incident has been resolved.
Nov 29, 06:01 UTC
Monitoring - All environments in this region should be accessible.
Our team is continuing to monitor this region.
Nov 29, 05:39 UTC
Identified - We noticed that an infrastructure host was rebooting.
The affected environments are now working again as soon as the host starts up.
Nov 29, 05:16 UTC
Update - The affected environments are now responsive.
Our Operations team is still looking into it.
Nov 29, 05:08 UTC
Investigating - We have detected an issue affecting service on the FR-4 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unresponsive.
We will update you as soon as we have further information.
Nov 29, 04:58 UTC
Nov 28, 2025

No incidents reported.

Nov 27, 2025
Routine Maintenance in eu-4.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 27, 22:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:02 UTC
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 27, 20:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:00 UTC
Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:01 UTC
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 27, 07:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:00 UTC
Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 12:56 UTC
Routine Maintenance in ca-1.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 27, 06:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 05:00 UTC
Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 12:56 UTC
Nov 26, 2025
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 26, 22:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 13:00 UTC
Routine Maintenance in ch-1.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 26, 21:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 20:00 UTC
Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 12:59 UTC
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 26, 07:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:00 UTC
Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 12:54 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Nov 26, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 05:00 UTC
Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Nov 25, 12:53 UTC
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