Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Europe (West 3) (eu-3.platform.sh) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance in ch-1.platform.sh Apr 28, 2025 02:00-02:30 UTC

We will be performing a routine maintenance in the ch-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Posted on Apr 23, 2025 - 07:26 UTC

Routine Maintenance in eu.platform.sh Apr 29, 2025 20:00-21:00 UTC

Platform.sh has scheduled a maintenance window in the eu.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Apr 22, 2025 - 12:51 UTC

Routine Maintenance in eu-2.platform.sh Apr 29, 2025 21:00-22:00 UTC

Platform.sh has scheduled a maintenance window in the eu-2.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Apr 22, 2025 - 12:52 UTC

Routine Maintenance in eu-4.platform.sh Apr 30, 2025 20:00-21:00 UTC

Platform.sh has scheduled a maintenance window in the eu-4.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Apr 22, 2025 - 12:53 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 24, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:00 UTC
Scheduled - We will be performing a routine maintenance in the us-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:55 UTC
Apr 23, 2025
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 18:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 UTC
Scheduled - We will be performing a routine maintenance in the au.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:45 UTC
Routine Maintenance in ca-1.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 10:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 UTC
Scheduled - We will be performing a routine maintenance in the ca-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:54 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:00 UTC
Scheduled - We will be performing a routine maintenance in the us.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:53 UTC
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled - We will be performing a routine maintenance in the us-2.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:53 UTC
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:00 UTC
Scheduled - We will be performing a routine maintenance in the fr-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 13:00 UTC
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 02:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 UTC
Scheduled - We will be performing a routine maintenance in the de-2.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:59 UTC
Routine Maintenance in ch-1.platform.sh
Completed - The scheduled maintenance has been completed.
Apr 23, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 UTC
Scheduled - We will be performing a routine maintenance in the ch-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Apr 22, 12:59 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Partial Outage on FR-3.platform.sh
Postmortem - Read details
Apr 17, 07:56 UTC
Resolved - This incident has been resolved.
Apr 17, 04:13 UTC
Monitoring - Our team has successfully restored the availability of those affected environments following the recovery report from the upstream provider.

All FR-3 environments should now be accessible.
Apr 17, 03:38 UTC
Update - Our upstream provider has confirmed that a network equipment issue is impacting their scheduled maintenance.
Apr 17, 02:27 UTC
Identified - Our upstream provider is reporting unspecified problems with their infrastructure.

Our team will be keeping a close eye on the updates from our upstream provider and will take corrective actions as soon as possible.
Apr 17, 02:10 UTC
Investigating - We have detected an issue affecting service on the FR-3 region.
Our Operations team has been notified and is currently working to restore service.
Environments on affected regions may be unavailable.
We will update you as soon as we have further information.
Apr 17, 01:49 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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