Platform.sh Status

Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Operational

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Canada (ca-2.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 13, 2026

Routine Maintenance in us-3.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 13, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 UTC

Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:35 UTC

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 04:00 UTC

Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:37 UTC

Routine Maintenance in ch-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 13, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 UTC

Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:24 UTC

Routine Maintenance in uk-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:01 UTC

Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:23 UTC

Feb 12, 2026

Routine Maintenance in de-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 12, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 UTC

Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:16 UTC

Authentication Issues With Upsun Console and CLI

Resolved - This incident has been resolved.
Feb 12, 19:21 UTC

Update - We are continuing to monitor for any further issues.
Feb 12, 18:34 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 18:31 UTC

Update - We are continuing to investigate this issue.
Feb 12, 17:52 UTC

Investigating - We are investigating issues related to authentication affecting the Upsun console, CLI, and API. There is no impact on production or development sites at this time.
Feb 12, 17:00 UTC

Routine Maintenance in us-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 12, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 06:00 UTC

Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:32 UTC

Routine Maintenance in us.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 12, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:00 UTC

Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:29 UTC

Routine Maintenance in eu-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 12, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 UTC

Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 12:26 UTC

Routine Maintenance in eu-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 12, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:00 UTC

Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:10 UTC

Feb 11, 2026

Routine Maintenance in eu-5.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 11, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:00 UTC

Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 13:12 UTC

Routine Maintenance in eu.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 11, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 00:00 UTC

Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 12:23 UTC

Routine Maintenance in fr-3.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 11, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 22:00 UTC

Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 12:20 UTC

Feb 10, 2026

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 10, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 20:00 UTC

Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 10, 12:01 UTC

Feb 9, 2026

Routine Maintenance in au-2.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 12:01 UTC

Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 6, 11:45 UTC

Routine Maintenance in au.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 12:00 UTC

Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 6, 11:46 UTC

Routine Maintenance in ca-1.platform.sh

Completed - The scheduled maintenance has been completed.
Feb 9, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 04:00 UTC

Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 6, 11:37 UTC

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

Partial Outage on EU-5 region

Postmortem - Read details
Feb 5, 01:15 UTC

Resolved - This incident has been resolved.
Feb 5, 00:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 10:51 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 4, 10:31 UTC

Investigating - We're currently seeing an issue with the EU-5 region, due to high traffic levels causing some gateway instability at this time.

We've begun our incident management processes to address this issue and are working with our Operations team to restore service at this time.

We'll provide further updates as we have more information available to share.
Feb 4, 10:21 UTC

Feb 4, 2026

Feb 3, 2026

Outage on EU

Postmortem - Read details
Feb 3, 20:34 UTC

Resolved - This incident has been resolved.
Feb 3, 19:08 UTC

Update - We are continuing to monitor for any further issues.
Feb 3, 17:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 16:57 UTC

Update - We are continuing to work on a fix for this issue.
Feb 3, 16:42 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 3, 15:48 UTC

Investigating - We have detected an issue affecting service on the EU region. We are currently working to restore service.

We will update you as soon as we have further information.
Feb 3, 15:19 UTC

Feb 2, 2026

Partial Outage on eu.platform.sh

Postmortem - Read details
Feb 3, 19:11 UTC

Resolved - This incident has been resolved.
Feb 2, 18:00 UTC

Update - We are continuing to monitor for any further issues.
Feb 2, 17:02 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 16:11 UTC

Identified - To update, this incident looks to be a reoccurrence of this EU region incident from earlier today:
https://status.platform.sh/incidents/f56hjy3b273b

We are actively working to fully resolve this issue.
Feb 2, 15:55 UTC

Investigating - The previous incident impacting the eu.platform.sh region from earlier today looks to have reoccurred.

We are actively investigating, and working to restore service.
Feb 2, 15:38 UTC

Outage on eu.platform.sh

Resolved - This incident has been resolved.
Feb 2, 14:50 UTC

Monitoring - We have moved into the validation phase to ensure the issue is fully resolved.
Feb 2, 14:40 UTC

Identified - The issue has been identified, most projects have been migrated away from the affected host server.
Feb 2, 14:20 UTC

Investigating - We have detected an issue affecting service on the eu.platform.sh region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.
Feb 2, 13:53 UTC

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.