Platform.sh

All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Europe (West 3) (eu-3.platform.sh) ? Operational
Canada (ca-2.platform.sh) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Routine Maintenance in ch-1.platform.sh Sep 17, 2025 20:00-21:00 UTC

We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 05, 2025 - 09:15 UTC

Routine Maintenance in uk-1.platform.sh Sep 17, 2025 21:00-22:00 UTC

We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 05, 2025 - 09:15 UTC

Migration of services from Platform.sh to Upsun Sep 18, 2025 09:00-09:30 UTC

We are planning a migration of services from Platformsh to Upsun on September 18th, 2025, at 9:00 AM GMT.

Impacted Services:
- Projects
- Organizations

User Impact:
- Project creation and updates (including addons and access) will be unavailable.
- Organization creation and updates (including member management) will be unavailable.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 16, 2025 - 11:39 UTC

Routine Maintenance in eu.platform.sh Sep 18, 2025 20:00-21:00 UTC

We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 05, 2025 - 09:18 UTC

Routine Maintenance in eu-5.platform.sh Sep 18, 2025 21:00-22:00 UTC

We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Posted on Sep 05, 2025 - 09:18 UTC

Platform.sh becomes Upsun - Maintenance window Sep 23, 2025 03:00-05:00 UTC

Platform.sh will become Upsun on September 23rd, 2025.
To facilitate this change, we will be undertaking maintenance on our Accounts services.
During this maintenance window, you can expect a brief interruption ( < 10 mins ) to Console, API, Deployments, Provisioning, Billing and Authentication services.
Your project environments will not be affected by this transition and will not experience any downtime.

You can read more about the changes here: https://upsun.com/platform-sh-is-now-upsun/

Please contact us via our support channels with any questions or concerns.
Posted on Sep 15, 2025 - 00:48 UTC
Sep 17, 2025

No incidents reported today.

Sep 16, 2025
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 16, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 UTC
Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:14 UTC
Routine Maintenance in fr-4.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 16, 21:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 UTC
Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:13 UTC
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 16, 20:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 UTC
Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:13 UTC
Routine Maintenance in us-4.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 16, 05:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC
Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:01 UTC
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 16, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:00 UTC
Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:00 UTC
Sep 15, 2025
Routine Maintenance in eu-4.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 15, 21:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 21:00 UTC
Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:04 UTC
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 15, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:30 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 11, 13:43 UTC
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 09:03 UTC
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 15, 05:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 UTC
Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 08:59 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 15, 04:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 UTC
Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 5, 08:59 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 9, 13:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 12:00 UTC
Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 3, 10:12 UTC
Sep 8, 2025
Routine Maintenance in au-2.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 8, 12:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:00 UTC
Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 3, 10:12 UTC
Partial Outage on EU-5 region
Postmortem - Read details
Sep 8, 12:22 UTC
Resolved - This incident has been resolved.
Sep 8, 12:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 08:48 UTC
Investigating - We have detected an issue affecting service on the EU-5 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime.
We will update you as soon as we have further information.
Sep 8, 08:28 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 8, 04:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the us.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 1, 05:21 UTC
Routine Maintenance in ca-1.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 8, 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:01 UTC
Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Sep 3, 10:15 UTC
Sep 7, 2025
Partial Outage on EU-5 region
Postmortem - Read details
Sep 7, 14:36 UTC
Resolved - This incident has been resolved.
Sep 7, 14:27 UTC
Monitoring - A fix has been implemented and we are monitoring the region.
Sep 7, 13:36 UTC
Update - We are still working on resolving the issue.
Sep 7, 12:46 UTC
Identified - The issue has been identified and Operations is working on applying a fix.
Sep 7, 11:54 UTC
Investigating - We have detected an issue affecting service on the EU-5 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime.
We will update you as soon as we have further information.
Sep 7, 11:28 UTC
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 4, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 UTC
Scheduled - We will be performing scheduled maintenance in the us.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.

During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to improve our systems.

Sincerely,
Platform.sh Support Team
Sep 1, 06:10 UTC
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:00 UTC
Scheduled - We will be performing scheduled maintenance in the us-3.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.

During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to improve our systems.

Sincerely,
Platform.sh Support Team
Sep 1, 06:09 UTC
Sep 3, 2025
Routine Maintenance in fr-4.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 3, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:30 UTC
Scheduled - We will be performing scheduled maintenance in the fr-4.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.

During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to improve our systems.

Sincerely,
Platform.sh Support Team
Sep 3, 17:22 UTC
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 3, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:30 UTC
Scheduled - We will be performing scheduled maintenance in the eu-2.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.

During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to improve our systems.

Sincerely,
Platform.sh Support Team
Sep 3, 17:22 UTC
Routine Maintenance in uk-1.platform.sh
Completed - The scheduled maintenance has been completed.
Sep 3, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 UTC
Scheduled - We will be performing scheduled maintenance in the uk-1.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.

During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to improve our systems.

Sincerely,
Platform.sh Support Team
Sep 1, 06:06 UTC
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