Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational
Australia East (au-2.platform.sh) Operational
Canada (ca-1.platform.sh) Operational
Europe (France 3) (fr-3.platform.sh) Operational
Europe (France 4) (fr-4.platform.sh) Operational
Europe (Germany) (de-2.platform.sh) Operational
Europe (Switzerland) (ch-1.platform.sh) Operational
Europe (West) (eu.platform.sh) Operational
Europe (West 2) (eu-2.platform.sh) Operational
Europe (West 4) (eu-4.platform.sh) Operational
Europe (North 1) (eu-5.platform.sh) Operational
United Kingdom (uk-1.platform.sh) Operational
USA (East) (us.platform.sh) Operational
USA-2 (East 2) (us-2.platform.sh) Operational
USA-3 (West 2) (us-3.platform.sh) Operational
USA-4 (East 1) (us-4.platform.sh) Operational
Dedicated Enterprise Operational
Accounts Operational
Console Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire Operational
Europe (West 3) (eu-3.platform.sh) Operational
Canada (ca-2.platform.sh) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 22, 20:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 18, 05:42 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 18, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 18:00 UTC
Scheduled - We will be performing a routine maintenance in the au.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Dec 17, 15:56 UTC
Dec 17, 2025
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Dec 17, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 20:00 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 15, 13:02 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Console Metrics not shown on Dedicated Staging Enterprise clusters
Resolved - This incident has been resolved.
Dec 12, 20:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 17:35 UTC
Identified - We have detected an issue affecting our console metrics services on dedicated staging enterprise clusters. Our Operations team has been notified, and they are currently working to restore service.

This outage does not affect Production Dedicated Enterprise Clusters or their metrics.

We will update you as soon as we have further information.
Dec 12, 11:10 UTC
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

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