Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational
Australia East (au-2.platform.sh) Operational
Canada (ca-1.platform.sh) Operational
Europe (France 3) (fr-3.platform.sh) Operational
Europe (France 4) (fr-4.platform.sh) Operational
Europe (Germany) (de-2.platform.sh) Operational
Europe (Switzerland) (ch-1.platform.sh) Operational
Europe (West) (eu.platform.sh) Operational
Europe (West 2) (eu-2.platform.sh) Operational
Europe (West 4) (eu-4.platform.sh) Operational
Europe (North 1) (eu-5.platform.sh) Operational
United Kingdom (uk-1.platform.sh) Operational
USA (East) (us.platform.sh) Operational
USA-2 (East 2) (us-2.platform.sh) Operational
USA-3 (West 2) (us-3.platform.sh) Operational
USA-4 (East 1) (us-4.platform.sh) Operational
Dedicated Enterprise Operational
Accounts Operational
Console Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire Operational
Europe (West 3) (eu-3.platform.sh) Operational
Canada (ca-2.platform.sh) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 2, 2026

No incidents reported today.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Routine Maintenance in eu-4.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC
Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC
Routine Maintenance in ch-1.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC
Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC
Routine Maintenance in fr-3.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:27 UTC
Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC
Routine Maintenance in de-2.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC
Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC
Routine Maintenance in fr-4.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:25 UTC
Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC
Routine Maintenance in uk-1.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC
Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:51 UTC
Routine Maintenance in eu-5.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:26 UTC
Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:50 UTC
Routine Maintenance in us-2.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC
Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in eu-2.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:11 UTC
Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in us-4.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC
Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in us-3.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC
Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in eu.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:11 UTC
Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in us.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:10 UTC
Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:45 UTC
Routine Maintenance in au.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC
Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:41 UTC
Routine Maintenance in au-2.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC
Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:41 UTC
Routine Maintenance in ca-1.platform.sh
Completed - The scheduled maintenance has been completed.
Feb 27, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:55 UTC
Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
You can also access our public chat channel at https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 27, 13:40 UTC
Feb 26, 2026
Partial outage on uk-1.platform.sh
Resolved - This incident was resolved and we've seen no further issues over the last several hours.
Feb 26, 00:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 12:11 UTC
Investigating - We have detected an issue affecting service in the uk-1.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience intermittent site slowness and downtime.

Sites hosted on dedicated environments are not affected.

We will update you as soon as we have further information.
Feb 25, 11:09 UTC
Feb 25, 2026
Feb 24, 2026

No incidents reported.

Feb 23, 2026
Partial Outage on eu.platform.sh and us.platform.sh
Postmortem - Read details
Feb 23, 14:26 UTC
Resolved - This incident has been resolved.
Feb 23, 11:38 UTC
Monitoring - We have identified and blocked malicious traffic which resolved the affected regions performance issues.
Feb 23, 11:06 UTC
Update - We are continuing to investigate this issue.
Feb 23, 10:37 UTC
Investigating - We have detected an issue affecting service in the eu.platform.sh and us.platform.sh regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience site slowness and downtime.
Sites hosted on dedicated environments are not affected.
We will update you as soon as we have further information.
Feb 23, 10:28 UTC
Issues with upsun get command
Resolved - The fix is released to all region, and applied to all affected project.
Feb 23, 00:16 UTC
Monitoring - A fix has been implemented, and we're monitoring the roll-out process.
Feb 20, 04:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 19, 22:11 UTC
Investigating - We are investigating reports of issues when running the upsun get command in the Upsun CLI.

This issue appears to only affect projects without a Git integration that are pushing code manually. There is no impact on project availability or running environments.
Feb 19, 21:12 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Feb 19, 2026
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

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