Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024
API and CLI timeouts
Postmortem - Read details
May 1, 05:21 UTC
Resolved - This incident has been resolved.
May 1, 05:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 03:28 UTC
Investigating - The issue as reoccured and our team is investigating
May 1, 02:39 UTC
Monitoring - We identified an issue with our Auth system. Our team has performed some work to restore service availability and we're monitoring the situation
May 1, 02:16 UTC
Investigating - We are investigating a report of outages on our API and CLI
May 1, 01:57 UTC
Apr 30, 2024

No incidents reported.

Apr 29, 2024
Routine Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Apr 29, 19:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the United Kingdom (uk-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 24, 11:04 UTC
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Routine Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Apr 26, 05:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 2) (eu-2.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 23, 09:40 UTC
Apr 25, 2024
Routine Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Apr 25, 13:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West 4) (eu-4.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.



If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Apr 23, 08:12 UTC
Partial Outage on eu-2.platform.sh
Postmortem - Read details
Apr 25, 07:56 UTC
Resolved - Our engineers have deployed a fix to correct the issues.

All environments in this region should now function as expected.
Apr 25, 07:33 UTC
Update - All live / default environments should now function as expected.
Apr 25, 04:40 UTC
Identified - We have detected an issue affecting service on the eu-2.platform.sh region.

Our Operations team has been notified and is currently working to restore service.
Projects on affected regions may experience outages.

We will update you as soon as we have further information.
Apr 25, 04:12 UTC
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

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